Gaming is for enjoyment, not stress. 365aca believes every player should be able to have fun within their limits — which is why we have brought all responsible gaming tools and support together in one place.
365aca provides these tools to help you stay in control of your gaming.
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a 24-hour waiting period — reducing the risk of impulsive overspending.
Decide in advance how many hours you want to play in a session. 365aca automatically sends you an alert when your set time is up and can end the session if needed. Taking breaks is essential for a healthy lifestyle.
At regular intervals, 365aca will remind you how long you have been playing and how much you have spent in BDT. This small reminder can often prevent significant losses.
If you need a short break from gaming, you can set a cool-off period ranging from 24 hours to 6 weeks. During this time, no deposits or bets can be placed on your account.
If you want to stay away from gaming for an extended period, you can activate self-exclusion for 6 months to 5 years. Your account will be completely inactive during this time and must be deliberately reactivated once the period ends.
If you feel gaming is getting out of control, the 365aca support team is available 24/7 and can also connect you with professional counseling services.
Responsible gaming means enjoying gaming as a healthy form of entertainment — one where you maintain full control over your budget, your time, and your mental state. At 365aca, responsible gaming means playing knowingly, consciously, and within defined limits.
Online gaming is fun, but it has a darker side. Around the world, many people fall into gambling addiction and suffer serious financial and psychological harm. 365aca recognises this risk and has built a set of tools into the platform to help you stay in control at all times.
The core principles of responsible gaming are: only play with what you can afford to lose, set a budget and time limit before every session, and never chase your losses with more bets. 365aca wants you to walk away from every gaming session feeling positive.
Gaming is a form of entertainment — not a source of income. Keeping this simple truth in mind makes responsible play much easier.
Online gaming is growing rapidly in Bangladesh. But alongside this growth, gaming addiction is becoming an increasing concern. Research shows that without proper awareness and control, gaming can negatively affect family relationships, careers, and mental health.
365aca believes that a happy, healthy player is the best long-term customer. That's why we are committed to building a responsible gaming culture — not just as a business interest, but as a genuine human responsibility. Our licensing authority holds us to strict standards in this area, and 365aca complies with them fully.
We don't just run games — we build a safe and responsible gaming environment where every player's wellbeing is our highest priority.
Gaming addiction often develops gradually and can be hard to recognise in the early stages. If you notice the following signs in yourself or someone you know, it is time to take action.
Chasing losses by placing more bets after losing.
Playing with money meant for bills, rent, or family expenses.
Lying to family or friends about your gaming habits.
Neglecting work, studies, or family because of gaming.
Feeling restless or irritable when not playing.
Repeatedly trying and failing to cut back or stop gaming.
Gaming to relieve stress or anxiety.
Taking out loans or selling assets to fund gaming.
If you notice three or more of the above signs in yourself, please contact the 365aca support team immediately or activate the self-exclusion feature.
Every 365aca account comes with several control tools enabled by default. They are completely free to use and can be activated at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Decide in advance how many hours a day you will play.
Set a reminder to receive alerts at regular intervals.
Take a temporary break ranging from 1 day to 6 weeks.
Deactivate your account for a period of 6 months to 5 years.
Play will automatically stop once you have lost a specified amount.
To activate these tools, log in to the 365aca app or website and go to Account Settings > Responsible Gaming Go to the section. Contact live chat for assistance.
The most effective way to game responsibly is to set a budget in advance. 365aca recommends allocating no more than 5% of your monthly income to gaming as entertainment spending — and never going beyond that.
Follow these simple rules for budget planning:
Never gamble with borrowed money or funds meant for your household expenses. Respecting this boundary is the single most important rule of responsible gaming.
Ask yourself the questions below. If you answer "yes" to most of them, you are practising responsible gaming. If many answers are "no", it is time to take action now.
Do I set a clear budget and time limit before I start playing?
Can I stop playing once my set budget runs out?
Is gaming cutting into my work, family time, or sleep?
Am I able to talk openly with family or friends about my gaming habits?
Do I ever chase my losses by placing more bets to try to win back what I lost?
Is gaming purely entertainment for me, not a way to earn money?
Do I review my gaming spending every month?
Ask yourself these questions once a month. The sooner you spot a problem, the easier it is to address.
If you feel gaming is having a negative impact on your life, don't try to handle it alone — reach out for help. Seeking help is not a sign of weakness; it takes courage and wisdom.
Our support team is here for you 24 hours a day, 7 days a week. Log in to your account and reach us via live chat.
Write to us by email for confidential support. We respond within 2–4 hours.
[email protected]
Talk to the people close to you about your gaming habits. Their support is your greatest strength.
If needed, seek advice from a mental health professional. The 365aca support team can connect you with the right organization.
Choosing to stop gaming is not a defeat — it is a courageous step toward taking back control of your life. 365aca is always here for you.
At 365aca, every player's wellbeing is our top priority. Join today and enjoy gaming in a safe, supportive environment.